Hey everyone,

At this year’s Wedding and Portrait Photographers International (WPPI), I was given a chance to give a short 5 minute presentation during the closing program of the convention.  Together with 19 other presenters, the first ever Photographers Ignite was a smashing  success! If you want to find out more about Ignite presentations and what they are, please click here.  Kevin Kubota is the man behind Photographers Ignite and I’m thankful to him and his staff for giving me a chance to share about the country I love: Japan!  My talk focuses on Japanese customer service.  Please watch the video below to hear more about the best customer service in the world!  After the talk, please feel free to download the PDF to stories of Japanese customer service I provided on a recent blog post here.  Please watch the other presenters as they rocked the stage with their talks.  I’m watching now as I write this post